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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joann Culligan

April 14, 2026

5  out of  5
rating by Joann Culligan
"I have never been so happy with an insurance company as I am with State Farm"
We responded:
"Thank you so much for your kind words Joann! We're thrilled to hear that you’re so happy with your experience at Shane Taylor State Farm Insurance Agency. Providing excellent service and support to our customers is our top priority, and your feedback truly means a lot to us. If you ever need anything, we’re here to help!"
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Linda Pinkston

April 14, 2026

5  out of  5
rating by Linda Pinkston
"Shane Taylor & his staff are excellent, helpful , professional & dependable. They always go an extra mile to assist me with all my transactions. I am very happy & satisfied with the services I receive from State Farm team under Shane Taylor’s leadership. I highly recommend this team to handle & assist you in all your transactions. You will not regret!"
We responded:
"Thank you so much for your wonderful feedback Linda! We’re delighted to hear that Shane Taylor and the entire team have provided you with excellent, professional, and dependable service. Going the extra mile for our customers is something we truly value, and it’s rewarding to know that you feel well supported in all your transactions. Your recommendation means a lot to us, and we look forward to continuing to assist you whenever you need. Thanks again for choosing State Farm!"
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Mark Rezekalla

April 3, 2026

5  out of  5
rating by Mark Rezekalla
"Yaznelly was very polite and professional overall great customer service"
We responded:
"Hi Mark, thank you so much for your kind words! We’re glad to hear that Yaznelly provided you with polite and professional service. Delivering great customer service is very important to us, and your feedback means a lot. We look forward to assisting you again in the future!"
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Vivian Rosenberg

March 31, 2026

5  out of  5
rating by Vivian Rosenberg
"Shane and his staff especially Evelyn have been very hands on in explaining coverage details and all our options, thanks again Vivian Rosenberg"
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Jesus Islas

March 24, 2026

5  out of  5
rating by Jesus Islas
"Great service! Evelyn was great at finding the right plan for us!"
We responded:
"Thank you so much for your kind words Jesus! We're thrilled to hear that Evelyn was able to find the perfect plan for you. We appreciate your feedback and look forward to continuing to assist you!"
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RUEBEN GONZALEZ

March 20, 2026

5  out of  5
rating by RUEBEN GONZALEZ
"Evelyn goes above and beyond with her customer service, and is a huge asset to the business."
We responded:
"Hi Rueben, thank you for recognizing Evelyn’s exceptional dedication and outstanding customer service. She truly is a valuable asset to our team and consistently goes above and beyond to ensure our customers have the best experience possible. We’re fortunate to have her on board!"
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Dorothy Beldad

March 2, 2026

5  out of  5
rating by Dorothy Beldad
"Evelyn Palomo from Shane Taylor's office has always been very helpful, whether it's for a property insurance or a personal auto insurance. I am very confident is her abilities to find you the best quote."
We responded:
"Thank you so much for your kind words and continued trust Dorothy! We're thrilled to hear that Evelyn Palomo has been consistently helpful and able to find the best quotes for your property and auto insurance needs. Your confidence in her abilities means a lot to us. Please don’t hesitate to reach out if you need anything else — we’re always here to help!"
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Gabriel Castillo

February 21, 2026

5  out of  5
rating by Gabriel Castillo
"10/10 Service ! I highly recommend this statefarm agency especially getting in contact with Evelyn who has helped me and answered any questions or concerns I have."
We responded:
"Thank you so much for your fantastic 10/10 review Gabriel! We’re thrilled to hear that Evelyn was able to assist you and provide clear answers to your questions. Your recommendation means a lot to us. We’re always here to help with any future needs you may have!"
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Evelyn Gabriel

February 20, 2026

5  out of  5
rating by Evelyn Gabriel
"The agent named Evelyn , gave good customer service and treated me with much respect which made my day that she was so patient and polite!"
We responded:
"Thank you for your kind words Evelyn! We’re so glad to hear that Evelyn provided you with respectful and patient service that made your day. She truly embodies the customer care we strive for at our agency. We appreciate your feedback and look forward to assisting you again in the future!"
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Ever Ortega

February 18, 2026

5  out of  5
rating by Ever Ortega
"Excelente servicio, respondió todas mis preguntas y me ayudo a conseguir una excelente cobertura para mi corolla 2021 a un buen precio. Todos los demás lugares donde pregunté me dieron cotizaciones con precios muy elevados y con menos cobertura que la que termine comprando con Shane."
We responded:
"¡Nos encanta ver reseñas como esta! Gracias por tomarse el tiempo para contarnos su experiencia con Shane Taylor State Farm Agencia de seguros. ¡Esperamos poder ayudarte a satisfacer sus necesidades de seguro en los próximos años!"
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General Contractor

February 13, 2026

5  out of  5
rating by General Contractor
"Evelyn was amazing! She helped me through a challenging moment! She was helpful, kind and patient I recommend her and her crew!!! five stars!"
We responded:
"Thank you very much for your kind words and recommendation! We're thrilled to hear that Evelyn was able to support you through a challenging moment with kindness and patience. Your five-star review means a lot to us and motivates our entire team to continue providing the best care possible. We truly appreciate you choosing us and look forward to assisting you again in the future!"
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m h

February 7, 2026

5  out of  5
rating by m h
"Evelyn is absolutely amazing ,answering all and every question you have about car and home insurance. Always get great customer service from this office.Thank you so much."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Evelyn provided you with excellent service and was able to answer all your questions about car and home insurance. We truly appreciate your trust and look forward to continuing to assist you whenever you need us!"
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yanett perez

February 4, 2026

5  out of  5
rating by yanett perez
"Excellent service! Very helpful, responsive, and easy to work with. Highly recommend this Shane Taylor- State Farm office."
We responded:
"Thank you so much for your kind words and recommendation Yanett! We’re thrilled to hear that you found our service helpful and easy to work with. It’s always our goal to provide responsive and excellent support to our clients. If you ever need anything else, please don’t hesitate to reach out!"
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Jennifer Troutman

February 3, 2026

5  out of  5
rating by Jennifer Troutman
"I would like to Thanks Evelyn Palomo for an amazing customer service and very professional. She answered all my questions and provided a quick response."
We responded:
"Thank you for your kind words Jennifer! We’re so glad Evelyn could provide you with professional and prompt service. We appreciate your feedback and look forward to assisting you again in the future!"
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Nicholas Galambos

February 3, 2026

5  out of  5
rating by Nicholas Galambos
"I worked directly with Evelyn and I'm impressed by her costumer service and commitment to finding me the best car insurance policy to match my needs. I would recommend her to anyone interested in getting a quote or insurance policy."
We responded:
"Thank you for your wonderful feedback Nicholas! We’re thrilled to hear Evelyn provided you with excellent service and helped find the best car insurance for your needs. Your recommendation means a lot to us!"
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Gaby Perla

February 2, 2026

5  out of  5
rating by Gaby Perla
"Yaznelly and Evelyn were so helpful today! I wanted to replace my old Nissan coverage with a new Honda coverage I wasn’t sure were to start, but they were able to make a quick change with just a simple call. They answered all my questions and explained everything I needed to know. Thank you so much and I really appreciate your help!"
We responded:
"Thank you so much for your kind words Gaby! We're thrilled to hear that Yaznelly and Evelyn were able to assist you quickly and make the process easy. We're always here to help with any questions you have. We appreciate your trust and look forward to serving you again!"
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Anallely Bedolla

January 31, 2026

5  out of  5
rating by Anallely Bedolla
"Yaznely was amazing and professional defenitly recommend!!!"
We responded:
"Thank you so much for your kind words Anallely! We're thrilled to hear that Yaznely provided amazing and professional service. We truly appreciate your recommendation!"
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Orlando Miron

January 31, 2026

5  out of  5
rating by Orlando Miron
"Customer service is exceptional, we’ve been customers for several years now, Evelyn is always available to answer our questions and quickly solves any problem we may have."
We responded:
"Thanks for the kind words, Orlando! We’re happy to hear Evelyn was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Sergio Martinez

January 30, 2026

5  out of  5
rating by Sergio Martinez
"There they have attended me in the most professional and very good service, Miss Evelyn Palomo, very professional*****"
We responded:
"Thank you so much for your kind words Sergio! We’re glad to hear Evelyn provided you with excellent and professional service. We appreciate your feedback!"
Profile photo of Eric Perez

Eric Perez

January 30, 2026

5  out of  5
rating by Eric Perez
"In the process of getting a new car insurance and Yaznelly was able to assist me. Very helpful and professional with all my questions. Extremely happy with my new car insurance!"
We responded:
"Thank you so much for your wonderful review Eric! We're delighted to hear that Yaznelly was able to guide you through the process and answer all your questions. She truly cares about making sure each client feels confident and well-supported. We're so happy that you’re extremely satisfied with your new car insurance! If you ever need anything else or have more questions down the road, please don’t hesitate to reach out. Welcome to the family!"
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Jasmine Edith

January 30, 2026

5  out of  5
rating by Jasmine Edith
"Yaznelly’s expertise has helped me through the best options regarding personal choices, she’s the best at navigating !"
We responded:
"Thank you for your kind words and positive feedback Jasmine. We are pleased to hear that Yaznelly’s expertise was valuable in helping you explore the best options tailored to your personal needs. Our team is committed to providing knowledgeable and attentive service, and we appreciate your recognition of Yaznelly’s efforts. Please feel free to reach out if you require any further assistance in the future."
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Cristina Fernandez

January 30, 2026

5  out of  5
rating by Cristina Fernandez
"Tengo ya various an̈os con state Farm y me siento contenta con esta aseguranza. Aparte Evelyn Palomo es una persona que siempre esta pendiente de uno como cliente cualquier pregunta o duda que uno tiene ella esta disponible al 100% siempre. Aparte es muy amable y servicial."
We responded:
"¡Muchas gracias por tus palabras Cristina! Nos alegra mucho saber que llevas varios años con State Farm y que te sientes contenta con tu seguro. Evelyn Palomo se esfuerza siempre por estar al pendiente y brindar la mejor atención, y seguro le encantará saber que valoras su amabilidad y disponibilidad. ¡Estamos aquí para lo que necesites! "
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Ivan Escobar

January 30, 2026

5  out of  5
rating by Ivan Escobar
"Evelyn was great and gave me the best car insurance"
We responded:
"Thank you so much for your kind words Ivan! We’re thrilled to hear that Evelyn was able to provide you with the best car insurance and deliver great service. We appreciate your trust and look forward to assisting you again in the future!"
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Marissa L

January 30, 2026

5  out of  5
rating by Marissa L
"Working with Shane Taylor's State Farm Agency and specifically with Evelyn Palomo has been nothing short of the most wonderful experience for my family, even in the hardest of times. We moved into our home and shortly thereafter had ceilings cave in after a rain, and Evelyn did everything in her power to help us process our insurance claims and be compensated for the immense damage. When we later had a landslide in a heavy 100 year storm and significant property damage, Evelyn was there yet again, helping us navigate every dark corner of the process. Not only is Evelyn an immensely hard worker, always available, kind, knowledgeable, professional, and warm, but she relates to her customers on a human level. She has always made me feel as if I was a friend or family member with her meticulous, generous care and compassion. She is a master at creating plans tailor-fit for your life, home, and family's needs, and an expert at holding all of State Farm's principles and ideals at the core of her work. She is the exemplification of their tag line, "like a good neighbor, State Farm is there," only much better than any neighbor I've ever had. She truly cares for her clients on an individual level, as if we are all family. I cannot recommend her any higher! 5 Stars+++++"
We responded:
"Thank you so much for your incredibly kind and detailed review Marissa. We are truly touched by your words and grateful for the opportunity to support you and your family during such challenging times. Evelyn is indeed a remarkable part of our team, and we’re so glad her dedication, compassion, and expertise made a difference for you. At Shane Taylor’s State Farm Agency, we strive to treat every client like family, and it means the world to hear that Evelyn’s care and professionalism resonated with you on such a personal level. We will be sure to share your praise with her — it will undoubtedly inspire her to continue providing the best service possible. Please don’t hesitate to reach out if you ever need anything in the future. Thank you again for your trust and for recommending us so highly!"
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Brianna R.

January 29, 2026

5  out of  5
rating by Brianna R.
"Had a great experience! Yaznelly was very helpful and answered all my questions making the process quick and efficient. I’d definitely recommend this office!"
We responded:
"Thank you for your wonderful feedback Brianna! We’re glad to hear that Yaznelly was able to assist you and make the process quick and efficient. Your recommendation means a lot to us! If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out."